Payment Policy

EasyRide Japan Payment Information

1. Before payment

Payment instructions are provided after the transport operator and service arrangements are confirmed. Review the operator, service, fare and cancellation conditions before paying. Contact support first if these details have not been explained.

2. Payment and collection agency

Available methods and the payment recipient are identified in the official payment notice. If the platform collects for an operator, that operator must be identified. Valid payment to the authorised collection agent counts as payment to the operator. Check the amount, currency and booking details on links received by email or official support channels.

3. Deposits and balances

Deposit availability, balance amounts, deadlines and recipients follow the booking confirmation and payment instructions. Do not transfer funds without payment instructions.

4. Payment confirmation and documents

Online payment is confirmed by the payment provider; manual transfers require verification of funds received. A receipt confirms payment, not completion of transportation. If you need a company invoice or other document, tell us your requirements before payment so we can confirm availability and the issuing party.